STUDIO POLICIES:

LATE POLICY: In efforts to get our classes started on time we have a strict 5 minute grace period for all members. Once it hits 5 minutes after the scheduled class time, members will not be allowed into the class and charged a no show fee. Members can stay and wait for the next class but they will still be charged a no show fee/lose a credit. No show fee is $38 and non-refundable. 

CHECKING IN & NO SHOW FEES: Members are required and responsible for checking in with the front desk before entering the studio. Members who do not check in before entering class will be charged a NON-REFUNDABLE no-show fee of $38. Class attendance is cross checked during class based on reservations for each spot number. If you switch spots from your original reservation, it is the members responsibility to confirm your spot change with the front desk so that your mat selection is swapped in our system properly and not marked as a no-show.

MOBILE CHECK IN: In an effort to streamline the check in process, we encourage members to take advantage of this in App feature. ENABLE mobile check - in and our system will allow you to check yourself into class once you are within 100 feet from the studio where your reservation is confirmed.

BOOK YOUR MAT: We reserve the right to give up your mat number if you are late to class. If members arrive within the 5-minute grace period they are subject to be given new mat number. 

CANCELATION POLICY: We have a 12 hour cancelation window, If you do not cancel within that window you will be charged a $38 late cancel fee.

CLASS POLICIES:

PHONES: We love seeing all your content of our classes and the studio! We ask that you refrain from texting, phone calls, emails, etc during class time. Please step outside of the classroom to use your phone if it is an emergency.

TALKING: When class is in session, we ask you to keep conversations with your mat neighbor to a minimum in efforts to help everyone stay focused on the class. Please respect your instructor and other class members.

LEAVING THE ROOM: Please be courteous of the other members in the class when exiting the room. We encourage members to stay for the entire slotted class time!